FAQ’s

PRODUCT RETURNS
Due to the sensitivity and natural of our products and new Covid-19 regulations all sales are final.

Returns are not accepted.​ Valid on purchases made after 03/ 15/2020 until further notice.

"I MADE A MISTAKE WITH MY ORDER! CAN I CHANGE IT?"
IF YOUR ORDER HASN’T BEEN PROCESSED WE CAN MAKE AMENDMENTS AND ARE HAPPY TO DO SO!

JUST CONTACT US

"CAN I CANCEL MY ORDER?"
SINCE ALL OUR PRODUCTS ARE CUSTOM MADE AND OR SOURCED FOR EACH CUSTOMER WE

ALLOW 24HRS TO CANCEL FOR A FULL REFUND. PLEASE NOTE FUNDS TYPICALLY ARE RETURNED TO YOUR ACCOUNT WITHIN 3-7 BUSINESS DAYS, BUT CAN TAKE UP TO 28 DAYS DEPENDING ON YOUR BANK.

"IF I’M NOT HAPPY WITH MY PRODUCT CAN I RETURN IT?"
SINCE ALL OUR EXTENSIONS & PRODUCTS ARE MADE OR SOURCED TO EACH CUSTOMERS SPECIFICATIONS WE CAN NOT ACCEPT RETURNS. PLEASE BE SURE OF THE DETAILS YOU GIVE US BEFORE ORDERING!

SHIPPING

HOW WILL YOU SEND MY ORDER?"
YOUR ORDER WILL BE SHIPPED BY USPS WITH TRACKING. TRACKING DETAILS ARE SENT VIA EMAIL.


WHEN WILL I RECEIVE MY ORDER?"
USPS SHOULD DELIVER YOUR PARCEL WITHIN 1-5 BUSINESS DAYS. DELAYS ARE COMMON AND CAN OCCUR
WE TRY OUR BEST TO GET YOU YOUR ITEM AS QUICKLY AS POSSIBLE AND TRACK YOUR PARCEL UNTIL IT ARRIVES!


​IF YOU NEED IMMEDIATE ASSISTANCE PLEASE CONTACT US.

THANK YOU FOR SUPPORTING OUR BUSINESS, WE LOOK FORWARD TO PROVIDING YOU THE BEST TREATMENTS & SERVICES IN THE INDUSTRY.